T.J. Maxx

I bought wireless earbuds today in morning hour. When I reached home & my boy realized, its broken & been used. I know its cheap & on sale but at least they should removed from the display & not to put it back on sale. Very sad at this pandemic they put something that broken, used & dirty on ear side which mean whoever bought has return it after used. Will return item sooner when I have free time from work

I was at TJMAX today and I had an over the top amazing shopping experience and these three people should be commended for going over and beyond to make my visit amazing. Navie is always SOOO very helpful, smiling and always has a cheerful disposition. Inderpreet K. Coordinator was extremely helpful and was making sure the check out line moved efficiently and joyfully. Li-Hsia (Lisa) was a FANTASTIC cashier like Navie. Li-Hsia made sure every item was wrung up correctly, the Theft devices were taken off appropriately and she was absolutely DELIGHTFUL! Li-Hsia, was engaging all the while taking acre of business and getting my purchase processed. I had 5 Rewards that she processed for me and I am so impressed with her charming disposition. she told me how great her team ius and how much she loves working at TJMAX.I managed Big Box Stores for over 25 years and I know star employees when I see them and these THREE ladies are EXCEPTIONAL and should be commended for always going over and beyond!

Really enjoy this place, not so much for the clothing which I know others like a lot, but for odds and ends, gourmet type snacks, housewares, and costume jewelry. Not saying the clothing isn't a good reason to shop here, but I find it a bit difficult to find what I need as everything is not as organized as it could be. Our family felt that they were rather understaffed on our last visit as it was difficult to find anyone on the floor for help. Most of the cashiers are friendly.

Shorted me on an item and double charged on another so amount came out correctly. My bag didn’t feel right and I was able to correct it before I left. Expensive piece of jewelry was returned. May or may not have been an accident. Watch to ensure items behind checkout and high value items in bags before you leave. Remember THEY bag for you.

I was in the store for two + hours. The only time an associate spoke to me was when I voluntarily walked to the fitting room & stopped to count my items. She handed me a number then told me how she had a "tummy ache" from the amount of time she has held her urine! I didn't say anything because I wasn't expecting the conversation to be anything other than about the clothes I had in my hand or something along those lines. When I came out she was gone so I assumed (hopefully) she went to the restroom. I set my number down returned the items that I didn't want back to the racks I got them from & proceeded to the check out. The cashier didn't say much so I started the small talk. She hurried & called another customer as I was in mid sentence. I hadn't even put my change in my purse before she began to ring the next persons items up. (Again, not saying anything to that customer either) So, that's when I stopped talking, grabbed my bag & wished that I had avoided this store all together. I was even more upset when I noticed a Ross store only two buildings away. I won't be going to this TJ Max again.